Fort Shafter Finance Office Contact Information

Contacting the Fort Shafter Finance Office

Navigating military finances can be complex. If you’re stationed at or near Fort Shafter, Hawaii, and require assistance with pay, entitlements, or other financial matters, knowing how to reach the Finance Office is crucial. This information outlines how to contact the Fort Shafter Finance Office and what services they typically provide.

Finding the Phone Number

Unfortunately, a single, direct phone number for the Fort Shafter Finance Office isn’t always widely publicized online. Military bases often consolidate services or utilize a centralized customer service system. Your best approach is to initially check the following resources:

Official Fort Shafter Website: The official base website is the primary source for accurate and up-to-date information. Search for “Finance,” “DFAS,” or “Financial Management.” Look for a directory or contact list that includes phone numbers and email addresses.
Army Directory: The U.S. Army often has an online directory where you can search for specific units or departments. Use keywords like “Finance Office” and “Fort Shafter” in your search.
Your Chain of Command: For military personnel, your chain of command is an excellent resource. Your supervisor or unit administrator should have access to internal contact information, including the Finance Office’s phone number.
Army Benefits Center – Civilian (ABC-C): If you are a civilian employee, the ABC-C may be your point of contact for payroll and benefits related questions. You can find contact information on the civilian HR websites.

If these methods don’t yield a direct phone number, consider contacting the Fort Shafter main switchboard or information line. They may be able to direct your call to the appropriate department within the Finance Office.

Typical Finance Office Services

The Fort Shafter Finance Office, like other military finance offices, typically provides a range of services, including:

Pay Inquiries: Addressing questions about paychecks, allotments, and direct deposit.
Travel Vouchers: Processing travel vouchers for official duty travel.
Entitlements: Providing information and assistance with military entitlements, such as Basic Allowance for Housing (BAH) and Basic Allowance for Subsistence (BAS).
Debt Management: Assisting with resolving debts owed to the government.
Financial Counseling: Offering financial counseling services to help service members and their families manage their finances effectively (this may be offered directly or through referral to other organizations).
Tax Information: Providing information and resources related to military taxes.

Important Considerations

Keep in mind that security protocols may require you to verify your identity when contacting the Finance Office. Be prepared to provide your Social Security number, military ID, or other identifying information. Due to privacy regulations, Finance Office personnel may be limited in the information they can provide over the phone. It’s also advisable to have relevant documents readily available when you call to expedite the assistance process. Consider creating a myPay account for self-service functions related to your pay and benefits, as this often answers basic questions.