Fort Hood Finance Office: Contact and Services
The Fort Hood Finance Office, also known as the Comptroller Office, plays a crucial role in providing financial services to soldiers, civilian employees, and retirees stationed at or affiliated with Fort Hood (now Fort Cavazos). Finding the correct contact number and understanding the services offered is essential for anyone needing assistance with pay, entitlements, travel, or other financial matters.
Contact Information
The official Department of Defense website and the Fort Cavazos installation website are the best places to start your search for the most up-to-date contact number. Due to organizational changes and different branches handling specific inquiries, a single, all-encompassing phone number is less common than specialized contact points.
Instead of relying on a single number, consider searching the Fort Cavazos official directory or the Army’s online resources. These resources often provide contact details for specific departments within the Finance Office, such as:
- Military Pay: Addressing issues related to active duty pay, including allowances, deductions, and entitlements.
- Civilian Pay: Assisting civilian employees with their pay, leave, and other financial aspects of their employment.
- Travel Pay: Handling travel vouchers, reimbursements, and related inquiries for official travel.
- Retiree Pay: Providing support to retired military personnel regarding their retirement pay and benefits.
- Debt Management: Assisting with debt collection and repayment programs related to military service.
It’s also wise to check with your unit’s administrative staff or chain of command. They can often provide guidance and point you towards the appropriate contact within the Finance Office, especially for military personnel.
Services Provided
The Fort Cavazos Finance Office offers a comprehensive range of financial services. These include, but are not limited to:
- Pay Inquiries: Investigating pay discrepancies and providing explanations for pay statements.
- Entitlements and Allowances: Assisting with understanding and claiming eligible entitlements and allowances, such as BAH (Basic Allowance for Housing), BAS (Basic Allowance for Subsistence), and other special pays.
- Travel Voucher Processing: Processing travel vouchers and ensuring timely reimbursement for official travel expenses.
- Financial Counseling: Providing financial counseling and education to soldiers and their families to promote financial readiness.
- Debt Management: Offering assistance with managing and resolving debt issues.
- Tax Assistance: Providing tax preparation assistance and resources.
Important Considerations
When contacting the Fort Cavazos Finance Office, be prepared to provide relevant information such as your social security number (or DoD ID number), unit affiliation, and a clear explanation of the issue you are facing. Having supporting documentation readily available can also expedite the resolution process.
Keep in mind that the Finance Office may experience high call volumes, especially during peak periods such as PCS (Permanent Change of Station) season or tax season. Patience and persistence are often required. Utilizing online resources and self-service options whenever possible can also save time and effort.
Finally, ensure you are contacting the official Fort Cavazos Finance Office and not a third-party service claiming to represent them. Be wary of unsolicited offers or requests for personal information and always verify the legitimacy of any communication before providing sensitive details.